Communication & Relationships Toolkit (MBTI‑style Skills)

Communication doesn’t break down because people “can’t talk.” It breaks down because expectations are unclear, emotions go unmanaged, and important conversations get avoided until they become conflict.

Communication & Relationships Toolkit (Workplace Edition) is a 6-week, scenario-based programme that helps you communicate clearly, set boundaries without guilt, handle conflict calmly, and collaborate with confidence—at work and in real life. The approach is MBTI-style skills (you’ll learn how different styles show up), but the focus is practical behaviours you can use immediately, not labels.

You’ll build a repeatable toolkit for everyday moments: meetings that go nowhere, feedback that lands badly, WhatsApp/Slack misreads, awkward tension with a teammate, or trying to say “no” without damaging the relationship.

What you’ll get

• 30 short lessons (5 per week for 6 weeks) designed to fit around work or study

• Real workplace scenarios (meetings, feedback, deadlines, misunderstandings, conflict repair)

• Weekly workbooks with scripts, templates, and practice drills you can reuse

• 2–3 short video moments per week to model tone, phrasing, and delivery

• Weekly scenario quizzes to sharpen judgment and decision-making

• A Capstone: Personal Communication Playbook (1–2 pages) + a 30-day practice plan to lock in habits

What you’ll be able to do by the end

• Speak with clarity: make better asks, reduce back-and-forth, and get decisions

• Set boundaries professionally: say no, renegotiate, and protect your time respectfully

• Give and receive feedback without spirals or defensiveness

• De-escalate tense moments and repair conflict without losing dignity

• Collaborate more smoothly across different working and communication styles

• Build a personal “default” system you can rely on under pressure

How to use it

This course is built to be light daily effort + real practice. Aim for one lesson per day (Mon–Fri) and complete the short practice task immediately after. That’s where the progress happens.

If you’re short on time:

1. watch/read the lesson,

2. do the 5–10 minute drill,

3. apply one script in a real conversation that week.

Your end result is not just “knowledge”—it’s a toolkit you can use on Monday morning.